Effective Date: 18 August 2025 Last Updated: 18 August 2025

1. Introduction

These Terms & Conditions govern your use of Settled & Styled services. By booking with us, you agree to the terms outlined below. We aim to deliver exceptional service with respect, discretion, and professionalism.

2. Services

We provide luxury home unpacking, organisation, and transition support. Services are tailored to your needs and confirmed in writing prior to commencement.

3. Booking & Payment

• A deposit may be required to secure your booking.

• Full payment is due upon completion unless otherwise agreed.

• Payments are accepted via secure methods (bank transfer, card, etc.).

4. Cancellations & Rescheduling

• Cancellations made with 48+ hours’ notice incur no charge.

• Cancellations within 48 hours may incur a fee to cover preparation costs.

• We will always try to accommodate rescheduling where possible.

5. Client Responsibilities

To ensure a smooth service, clients are asked to:

• Provide accurate information about their space and needs

• Ensure safe access to the property

• Communicate any special requirements in advance

6. Liability

We take great care in handling your belongings. However:

• We are not liable for pre-existing damage or loss

• We recommend clients have appropriate home insurance

• Any concerns must be raised within 48 hours of service completion

7. Confidentiality & Conduct

We respect your privacy and uphold strict confidentiality. We reserve the right to decline service in cases of unsafe or disrespectful conduct.

8. Intellectual Property

All branding, materials, and content created by Settled & Styled remain our intellectual property unless otherwise agreed.

9. Governing Law

These terms are governed by the laws of England and Wales.

10. Contact

For questions or concerns, please reach out: hello@settledandstyled.com